There are multiple reasons why you would not receive Rota & Time Clock notifications. Here are the main ones.
A) My Rota & Time Clock Notifications
Your Rota & Time Clock notifications are not set correctly. Click here to learn how to manage your notifications.
B) My Phone Notifications
Your phone notifications are deactivated. You must verify under your settings that Rota & Time Clock notifications are enabled.
If you have a Samsung, you energy saving settings may affect notifications delivery. Here is how to solve this problem.
C) Installation Issue
If you Rota & Time Clock and phone notifications are enabled, try uninstalling and reinstalling the app! It should get everything running. Here are the steps to do so:
Uninstall the Rota & Time Clock app from your device.
Open your device’s app premises.
Search for "Rota & Time Clock" and download it again.
Open the app and log in to test if the issue has been resolved. Reinstalling helps to force the latest version onto your device and clear potential corruption in the initial installation.