Need someone to cover a shift, or want to swap shifts with a colleague? You can submit a request directly from the Rota & Time Clock mobile app.
Before submitting a request, we recommend reading: 5 Things to Know Before Requesting a Shift Swap.
If you're on the website and not the mobile app, please see our web version of this guide here:
Offering a shift
If you'd like another employee to take your shift:
Go to Rota menu option
Tap the shift you want to offer
Select Offer
Choose one or more available colleagues (or click +Select all)
Enter a reason for the request
Tap the tick in the top right corner to confirm the offer.
Your selected colleagues will be notified and can choose whether to accept the offer.
Swapping a shift
If you'd like to exchange shifts with a colleague:
Go to Rota menu option
Tap the shift you want to swap
Select Swap
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Choose the shift you'd like to exchange with
Enter a reason for the request
Tap the tick in the top right corner to confirm the swap.
The request will be sent for review and approval.
Checking the status of your request
You'll receive a notification when:
A colleague accepts the swap or shift offer
A manager approves or declines the request
You can also check the status at any time:
Tap Overview from your main menu
Select My rota requests
Tap the request you'd like to view
You'll be able to see its current status and any updates.
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Editing or cancelling a request
You can edit or cancel a request at any time before it has been approved.
To do this:
Tap Overview in the bottom menu
Select My rota requests
Open the relevant request
Tap:
The pencil icon to edit the request
The bin icon to cancel the request
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Note: Once a shift swap or shift offer has been approved, it can no longer be cancelled. If your plans change, you'll need to submit a new request or contact your manager through Messenger.