During the set up of Timetastic, or adding new users, you're going to come across the option to make people Administrators, and it's worth thinking about this further:
What is an Admin User?
Admin users get additional privileges as follows:
- See and edit everything under 'SETTINGS' in the main menu including:
- General Settings
- Leave Types
- Public Holidays
- Bulk Upload Users
- Reporting and Backups
- API & Webhooks
- They can see and edit ALL users in your organisation, and all their personal information.
- They can see all employee's annual leave, and the reasons they are off (irrespective of Privacy Mode)
- They can amend and define annual leave allowances for all employees or departments
- Cancel the account and delete the data for your whole organisation on Timetastic
- View/Approve/Decline pending leave requests for any employee, and deleting historical time off - including their own
Who and how many Admin Users?
Given the level of access to personal data and the ability to make changes it's important to consider who needs this level of access.
Our advice is to use this role sparingly, as few as is reasonably possible. It protects you from unwanted and unexpected changes to your setup and you'll have tighter control over who can see, edit, and delete your data.
Consider having only two admin users (a primary and a backup) some larger accounts may require a third.
We advise against just one because if that person leaves or is off for extended periods it's useful to have a backup person. Indeed, if the sole admin user leaves and you are unable to access their email then you may have significant problems accessing and managing your account.
It can be very tempting to include your senior management team or Directors as Admin Users as standard - simply because of their seniority. But we advise against this, the role of admin users should be assigned based on who is tasked with managing your Timetastic account and responsible for maintaining it. The role of Department Boss should cover most needs of your senior managers and directors.